Refund policy

Returns & Refunds
We do not accept returns, exchanges, or refunds for change of mind, dissatisfaction with a product, ordering mistakes, or shipping delays. Please review your order carefully before checking out. By completing your purchase, you agree to this Refund Policy.

Damaged, Defective, or Wrong Items
If your item arrives damaged, defective, with a quality issue, or if you received the wrong item, please contact us within 7 days of delivery at info@vegella.com.

- We may ask you for photos or a video so we can check the condition of the item.
- Once confirmed, we will send you a replacement as our standard solution.
- If a replacement isn't possible, we may offer a refund depending on the situation.